ANSWERS

  • Q-1: Can I change my account information?
  • Yes, you can change your account information at any time by following these steps:

    1) Go to member sing-in page by clicking "SIGN IN"
    2) After signing in, go to MY ACCOUNT section, locate and click "Modify Your Account Information".
    3) Make any necessary changes to your account.


  • Q-2: Can I change my password?
  • Yes, you can change your password at any time by following these steps:

    1) Go to member sing-in page by clicking "SIGN IN"
    2) After signing in, go to MY ACCOUNT section, locate and click "Change Your Password".
    3) Go ahead and change your password


  • Q-3: What if I forgot my password?
  • If you have forgotten your password,

    1) Go to "SIGN IN" page.
    2) Click "Forgot your password?" and the RETRIEVE PASSWORD form will pop up.
    3) Enter your e-mail address and submit.
    4) Your Sign In information with your password will be delivered to your registered email address.


  • Q-4: Can I check my order status and order history?
  • Yes, you can check your order status and order history if you are a registered member of AVentertainments.com, simply follow these steps:

    1) Go to member sing-in page by clicking "SIGN IN"
    2) After signing in, go to MY ACCOUNT section, locate and click order history.
    3) At the "Order History" page, you will see your order history.
    4) You can check an order status by clicking order number.
    5) Order status will be displayed on the right hand side of the items


  • Q-5: How do I "Subscribe or Unsubscribe" newsletter or coupon saving code?
  • You may "subscribe or unsubscribe" for newsletter or coupon saving code by follow these steps:

    1) Go to member sing-in page by clicking "SIGN IN"
    2) After signing in, go to MY ACCOUNT section, locate and click manage your subscriptions.
    3) You can choose to subscribe or unsubscribe your newsletter there.



  • NEED MORE HELP?
  • You can browse our "Help Center" from the upper left menu or simply E-MAIL us with your question or concern at: sales@aventertainments.com